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Convenience Fees (Benchmark Report April 2017)

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Convenience fees are a compliance nightmare. States do not agree on when an agency can add them to payments, and many credit card companies have rules that run counter to what is allowed.

This CPF Benchmark report gives readers an idea of the practices of other agencies and organizations within the debt industry.

This report looks at:

  1. Does your company charge a convenience fee?
  2. What amount do you charge? 
  3. Please share any documentation you have available.



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