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Telephone Communication Compliance: The CFPB’s Consent Orders specifically looks at consent orders that address telephone communication violations. This paper has been excerpted from insideARM’s larger The CFPB’s Consent Orders Regulating the ARM Industry report, available for sale now.
The report includes easy-to-understand explanations of each consent order and a comprehensive chart of all relevant consent orders. Learn how the CFPB identifies and penalizes violations with real-world examples. Understand which practices the CFPB is looking at before an agent knocks on your company’s door.
Even if you’re not directly affected, being CFPB-ready can only make your collection agency more compliant.