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Compliance Call Scripts

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Price: $159.00
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Description

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The Compliance Professionals Forum strives to provide compelling, informative, and useful products industry-wide. If you are unsatisfied with any product for any reason, you can request a full refund. Please contact orders@compliancePF.com or call 240.499.3834.

About the Compliance Professionals Forum Research Library

CPF's Research Library seeks to be one of the most trusted online bookstores for compliance professionals. From reports to checklists to webinars, our products are designed specifically to put you ahead of the game and the regulators.

What to Expect

Once you've completed your purchase for a downloadable product, you can download it by:

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  • In the order confirmation email you are sent the product listing will include a download link which you can also use to directly download your purchases.

Click here for a Complimentary Preview!

Compliance issues begin the moment your collectors pick up the phone and talk to a live person. There are traps, pitfalls, and confusing grey areas.

 

CPF is pleased to offer these peer-reviewed call scripts. They're a terrific addition to any compliance program, as well as valuable training tools not only for new-hires, but for ongoing in-services.


Table of Contents

  • Introduction
  • Consumer Identification
  • Call Disclosures
  • Substance of the call
  • Closing the Call

 



Author: Compliance Professionals Forum

Length: 12 pages

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